Elevating Workforce Safety in Commercial Aviation

Client

A global commercial airline operates across six continents with a large, distributed workforce. Some employees were covered by federal monitoring programs, while thousands of others needed a separate way to identify new court activity after their initial background checks.

Challenge

The airline’s incumbent screening provider delivered delayed, incomplete alerts and too many false positives. The team needed timely information about employees outside federal monitoring, with enough precision to review relevant events without spending time on unrelated records.

Solution

PostHire ran a no-cost, 90-day look-back on thousands of employees and compared the findings with the incumbent provider. The review uncovered over three times as many relevant matches, showing where the existing program had missed information.

PostHire used primary-source court records and configured alert filters with the airline to prioritize serious charges and safety-related offenses. Those filters helped the team focus on relevant events and review the underlying records.

The airline adopted continuous monitoring for employees outside its federal programs, adding court-sourced alerts alongside its existing screening processes. The comparison gave the team a practical basis for evaluating coverage, relevance, and the information available to support its own decisions.